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Hey,

Do you hate having tough conversations? If so, it's okay; most people do. But to reach your fullest potential and help others do the same, you must be willing to go there and enter the "danger zone."

Here are a couple of helpful tools.

First, encourage open dialogue by being receptive to tough conversations. Create an environment where addressing issues is valued.

Here is a conversation template that I use when I need to address a sensitive subject.

First, craft your opening statement; it sets the tone for the conversation, and in less than 60 seconds, you get it all on the table in a productive manner.

Opening Statement

• Clearly state the issue
• Provide examples of what is going on
• Share your feelings; how does this issue make you feel?
• Explain the issue's significance
• Take responsibility for your piece, of what's happening or what went wrong
• Propose a solution
• Invite their response

Give this trust-building template a shot the next time you have to have a challenging conversation.

Stay Focused,
Casey